Spiceszon has created the following Privacy and Security Policy (“Privacy Policy”) to inform you of the following: what information we collect, when we collect it, how and why we collect it, how we use it, how we protect it, how we share it and what choices you have regarding our collection and use of this information.

This Privacy Policy applies to the following sites: Spiceszon is the controller of your personal data provided to, collected by or for, or processed in connection with your use of the Sites. Entering the Sites constitutes your acceptance and agreement to the terms contained in this Privacy Policy. If you do not agree with the terms set forth in this Privacy Policy, please do not enter the Sites.

If you are a resident of a state that has specific privacy requirements, please see the State Privacy Law Addendum below to read additional disclosures required by state privacy laws.


We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device (” personal information”). In particular, we have collected the following categories of personal information from our customers within the last twelve (12) months.

Category Examples Collection and Necessity
A. Identifiers. Your real name, alias, billing and delivery address, unique personal identifier, online identifier, Internet Protocol address, email address, account name YES, necessary to create account, process orders
B. Personal information. Your name, address, phone (or mobile) number, credit/debit card number, or other financial information. Some personal information included in this category may overlap with other categories. YES, necessary to create account, process orders
C. Commercial information. Records of products or services purchased, obtained, considered, returned, or exchanged, and other purchasing or consuming histories or tendencies. YES, necessary for fulfilling orders, processing returns, targeted or other advertising, fraud prevention, tax, and other legal reasons
D. Internet or other similar network activity. Browsing history, search history, information on your interaction with the Sites, application, or advertisements. YES, necessary for customer service, fraud prevention, targeted and other advertising
E. Geolocation data. Physical location or movements. YES, if you opt in through our mobile application
F. Sensory data. Audio, electronic, visual, thermal, olfactory, or similar information. NO
G. Professional or employment-related information. Current or past job history or performance evaluations. NO
H. Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)). Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records. NO
I. Inferences drawn from other personal information. Profile reflecting a person's preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes. YES, necessary for customer service, fraud prevention, targeted and other advertising
J. Sensitive Personal Information. Biometric data processed to identify an individual, data about sexual orientation or sex life, financial account details in a combination (for example, card number and password that gives access to an account), genetic data, government issued numbers (Social Security number, driver’s license number, passport number), health data, philosophical or religious beliefs, precise geolocation, racial or ethnic origin, union membership, or contents of a consumer's mail/email/text messages. NO, except as provided above when expressly submitted by the consumer

Sensitive personal information means personal information that reveals information pertaining to the individual such as: Social security, driver's license, state identification card, or passport number; Account log-in, financial account, debit card, or credit card number in combination with any required security or access code, password, or credentials allowing access to an account; Precise geolocation; Racial or ethnic origin, religious or philosophical beliefs, or union membership; Contents of a consumer's mail, email and text messages; Genetic data; Biometric information used for the purpose of uniquely identifying an individual; Health information; or Sex life or sexual orientation. "Sensitive personal information" does not include "publicly available" information that is lawfully made available to the general public from federal, state, or local government records, except for the collection of an individual's biometric information without the individual's knowledge.

We Collect Information When
We obtain the categories of personal information listed above from the following categories of sources:

Directly from you (for example):

You purchase, order, return, exchange or request information about our products and services from the Sites or mobile applications.
You create an account.
You connect with us regarding customer service via our customer service center, or on social media platforms.
You visit the Sites or participate in interactive features of the Sites or mobile applications.
You use a social media service, for example, our Facebook page or YouTube channel.
You sign up for e-mails, mobile messages, or social media notifications from us.
You enter a contest or sweepstakes, respond to one of our surveys, or participate in a focus group.
You provide us with comments, suggestions, or other input.
You interact with any of the Sites through your computer, tablet, or mobile device.
Indirectly from you (for example)
Observing your actions on our Sites

Collection from third parties (where applicable)

Product and Service Fulfillment
Fulfill and manage purchases, orders, payments, returns/exchanges, or requests for information, or to otherwise serve you.
Provide any requested services.
Administer sweepstakes and contests.
Marketing Purposes
Deliver coupons, mobile coupons, newsletters, receipt messages, e-mails, and mobile messages.
Send marketing communications and other information regarding products, services and promotions.
Administer promotions.
Targeted Advertising.
Internal Operations
Improve the effectiveness of the Sites, mobile experience, and marketing efforts.
Conduct research and analysis, including focus groups and surveys.
Perform other business activities as needed, or as described elsewhere in this policy.
Fraud Prevention
To prevent fraudulent transactions, monitor against theft and otherwise protect our customers and our business.
Legal and Tax Compliance
To assist law enforcement and respond to subpoenas.

As otherwise required by state or federal law.

Security Methods

We maintain technical, administrative, physical, electronic and procedural safeguards to protect the confidentiality and security of information transmitted to us. To guard this information, the Sites use Transport Layer Security (TLS) where we collect personal and sensitive information. SSL encrypts your credit card number, name and address so only we are able to decode the information.

E-mail Security

Please note that e-mail may not be encrypted and is not considered to be a secure means of transmitting credit card information. “Phishing” is a scam designed to steal your information. If you receive an e-mail that looks like it is from us asking you for certain information, do not respond. Though we might ask you your name, we will never request your password, credit card information or other information through e-mail.

Additional Security

We also ask customers to carefully review their accounts and immediately report any unexpected activity to us and their issuing bank or credit card company. We ask all our customers to take measures to help protect information in their online accounts, including the following:

Install the latest security updates and anti-virus software on your computer to help prevent malware and viruses.
Reset your e-mail account passwords frequently.
Use complex passwords or passphrases
Do not use the same password on more than one website.
Do not share your password with others.

Sign out/log off website sessions so that your session is closed and cannot be accessed by another user on the same computer, especially when using a public computer or terminal.


General Policy

In general, we may use, sell, or disclose the personal information we collect for one or more of the following business purposes:

To fulfill or meet the reason you provided the information. For example, if you share your name and contact information to ask a question about our products or services, we will use that personal information to respond to your inquiry. If you provide your personal information to purchase a product or service, we will use that information to process your payment and facilitate delivery. We may also save your information to facilitate new product orders or process returns.
To provide, support, personalize, and develop our Sites, products, and services.
To create, maintain, customize, and secure your account with us.
To process your requests, purchases, transactions, and payments, and to prevent transactional fraud.
To provide you with customer service and to respond to your inquiries, including to investigate and address your concerns and monitor and improve our responses.
To personalize your experience and to deliver content and product and service offerings relevant to your interests, including targeted offers and ads through our Sites, third party sites, and via email or text message (with your consent, where required by law).
To help maintain the safety, security, and integrity of our Sites, products and services, databases and other technology assets, and business.
For testing, research, analysis, and product development, including to develop and improve our Sites, products, and services.

To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.

Service Providers

We may share information with companies that provide support services to us (such as a printer, e-mail, mobile marketing, logistics, or data enhancement providers) or that help us market our products and services. These companies may need information about you in order to perform their functions. These companies are not authorized to use the information we share with them for any other purpose.

Legal Requirements

We may disclose information you provide to us when we believe disclosure is appropriate to comply with the law, including to meet national security or law enforcement requirements; to enforce or apply applicable terms and conditions and other agreements; or to protect the rights, property or safety of our company, our customers or others.

When You Direct Us

At your direction or request, we may share your information.

Business Transfers

If some or all of our business assets are sold or transferred, we generally would transfer the corresponding information regarding our customers. We also may retain a copy of that customer information.

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